a party of 20 people who had to call their 'events planner' to schedule the dinner and sign a contract for this large party. she never called only wanted to dialogue through emails which is impersonal. the fixed menu was not flexible and could not be changed. when our conference was running late, i called to delay reservation time from 7pm to 730. they said they could not and that we had to be done by promptly 930pm. which was a lie (i'll get to that shortly). so we rushed our conference to get there on time since we wanted to have the time w/ our folks. when we got there they said that the reservation was for 18 and was very inflexible to add 2 more seats even though we said we could 'sqoosh' together. we had to speak to the manager to communicate how the waiter was insulting our guests. many were from europe. the food was a prix fix menu and we could not deviate from the menu. we only had to speak to manager to add a few changes to accomodate some dietary issues. unreal! even though we spent $4000 the service was poor. i felt that they didn't want our business. i know south beach is pretentious but we were paying $4000 and the service was poor, food average, and the overall attitude of the restaurant poor. we will never have an outing at any of the myles restaurant group again.
Cons: rude staff, not customer friendly, inflexibility with menu
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