I thought I was doing my research by checking out the office and getting details on the plans before purchasing. At first glace it all sounded great. I made an appointment for my pets to get one shot, during that visit my opinion drastically changed. Before the appointment I had decided to purchase a plan for each pet. After checking in at the front desk I waited in the exam room for over 45 minutes before a Vet Tech even showed up (this is for a scheduled appt). Then they wanted to do their "process of tests" on both dogs then. All I wanted was a kennel cough vaccine. At the time they were 5 months premature for their yearly vaccines, so I was shocked when they wanted to give it to them then. I refused and said I'd bring them back when their annual shots were due.
Pros: Location
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