I have been to this physical therapy location several times for different post operative reasons. Not only have I always found them to be professional and friendly but I have used the whole office as an example to teach staff that I was supervising. I am in the medical field and had 50 employees that I was supervising. When we had meetings regarding how to greet and treat patients Fuqua was the example I used. I have never been put on hold for long periods of time there. They answer the phone professionally and answer all your questions. The staff all greet you when you enter the building. You don't stand there waiting for someone to acknowledge you. The therapists are wonderful as they take you right back and work with you and encourage you to do your best without hurting you. They know everyone by name and their problems and they work with each person individually to suite their personal needs. I would highly recommend this office to anyone who needs physical therapy and if you have staff that needs training on how to treat patients then this is the staff to use as an example. Donna C.
Pros: Friendly
Cons: None
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