I love this place. I go there very often.
My one BIG complaint is, it is just too noisy.
There are signs all over the place telling the clients to whisper, but the employees seem to take no regard for that. I hear them all the time in the hallways, making no attempt to whisper.
I've heard banging around in the rooms nearby. (maybe cleaning the room) Last time I was there, I heard someone (very loudly) saying goodbye to their client who was down the hall.
It's very distracting and inconsiderate in my opinion.
Pros: beautiful spa, great treatments, nice people
Cons: too loud
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