This purchase was made via eBay, and was the first time I had bought such an expensive item there. I frankly made a few mistakes, including the wrong car when committing to buy, but Bill Benjamin was very understanding and helpful. He straightened out all of the details, and I got exactly what I wanted at a very fair price. There were several custom settings regarding various operating parameters of the Prius that I requested which were handled by the service department perfectly. There were also some non-stock options that did not originally come with the car, such as body side moldings, that Bill arranged to have located and installed. Overall, it was an excellent experience.
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