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Terrible Customer Service - Review by citysearch c | Rodier, Hugo E, Md - Pioneer Comprehensive Med

Rodier, Hugo E, Md - Pioneer Comprehensive Med

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Terrible Customer Service 2/16/2010

The doctors at Pioneer Comprehensive have a 'well rounded' philosophy of healing. Which has attracted many patients. The only problem with having this office as a medical provider is that his administrative staff is very unprofessional and rude. Know one acts as if they were in the service industry. They do not welcome you in, they act like you are putting them out because you are breaking up there conversation with whom ever is on the phone or with a co worker. They all complain about there jobs and personal problems while being checked in.The atmosphere they have created is the most unwelcoming medical office I have ever been in. If you are a patient here hope that you never need a prescription refill quickly, or have some sort of infection that you will need to be seen in less than a week. Hopefully we can find another doctor's office they has these same medical beliefs that have a kinder staff. Pros: Wonderful Doctors Cons: Horrible Administrative personel. more
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