I go to the Bothell-Everett Hwy. Schucks Auto Supply Store for my auto needs. Every since they have changed hands the service has been horrible. Product knowledge is nill, and not one time have I been waited on in a timely manner. The employee's act like I am bothering them. Then when I do find the product I want to purchase the employee's act like I am invisible. They are either talking on the phone, just standing there looking stupid or smoking. I have money in my hand and they can't find the time to wait on me. Then when I went out to the parking lot to put the oil I just bought into my car the oil cap I bought from them only a month ago broke in half and I needed a tool to help get it off. When I asked for help I was made to feel that it was my fault that their product was faulty. No one offered to replace the product. I would like to continue using this store because it is close to my home, but because of their service I will avoid it.
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