My son was there today for a party. He had 2000 tickets, he put them in the machine and hit done. The machine claimed he had 0 tickets. The manager looked at him, told him that he must have swiped the wrong card and walked away. This is how Dave & Busters handles their customers. My son worked hard to earn 2000 tickets and they did nothing to help him retrieve his credit. I want people to know how they rate in customer service.
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