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Here's How General Gets You - Review by citysearch c | General Utilities

General Utilities

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Here's How General Gets You 2/8/2010

The two oil pricing plans, General's ""Flex Price Option"" and the ""Cap Price Plan"", may well have been designed by the Mob (Hmmmmm?). The Flex Price shifts, as the customer service person graciously explains, with market conditions. Your first delivery price will be a low ball and satisfying. Then they've got you. What Flex Price really means -- and you signed the contract that says so -- is that General can charge you what ever they want. Trust me, you will be charged more than any other L.I. company charges for the rest of your contract. The Cap Price locks in a maximum price for the duration of the contract. It will be carefully explained that this is protection -- no matter how high the market reaches this Cap Price is your max. It also will be the price you are charged for ALL ensuing deliveries. Careful. Delivery tickets are designed to cloud the details. You'll clearly see a bottom line price for your delivery but how it's figured will be difficult to determine. Pros: They have trucks and oil Cons: Nothing else! more
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