I like Jim a lot. Im picky and he always has good answers to my questions.\r
\r
To the guy that said profit is on their mind, I understand what you are saying, but they have to make a living. Being honest and offering a reasonable price (and they do) is all I can ask for.
Pros: friendly, quick, honest, responsive, close
Cons: little pricey, but hey we all have to eat
more