This is, by far, the best salon in Richmond. In fact, it's the best I've ever been to--even better than the ones I had access to in Philadelphia. Their customer service is absolutely unparalleled. I came in today and it was snowing outside, so they made me a huge hot chocolate with whipped cream on top. Every time I go in there, I literally leave with the best haircut I've ever had. Their color work is incredibly beautiful. They customize the color for each person and even take pictures just in case you like it so much that you want to replicate it exactly next time. They are wonderful, and I couldn't recommend them more highly.
Pros: customer service, color, cuts, facilities
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