I went in on a busy, rainy Saturday afternoon needing to dismount my blown spare tire, and then mount/balance a used tire onto my spare tire rim. \r
I was met before getting out of the car by a guy with a clipboard who greeted me as I stepped out and asked what I needed. I told him and then asked how much that would be - cause I am a cheapskate and know my way around cars and car shops). He said, ""$15."" Pleasantly surprised ($5 less than I was expecting and willing to pay), I said, ""Let's do it!"". He rolled the flat spare and used tire to the mount/balance shop and then checked me in as a new customer. They finished up in 20 minutes, and when I went to checkout, the gal told me, ""There's no charge for you today, Mr. P------."" I told her that there must be a mistake, and she said, ""No - it's free today!"" AMAZING! They even rolled the newly mounted spare out to the car in the pouring rain and put it in the trunk for me. As Arnold said, ""I'LL BE BACK."" VERY IMPRESSIVE in this day of rude, insolent, and largely uneducated people in customer service! KEEP UP THE GREAT WORK, Chatsworth Tires!!
Pros: Not only did a good job, but did it for FREE!
Cons: None I noticed - and I notice pretty much EVERYTHING.
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