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gasping for service - Review by citysearch c | Rotech Oxygen & Medical Equipment

Rotech Oxygen & Medical Equipment

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gasping for service 2/16/2010

referred by wallgreens for liquid ox service. waited a week... nothing.called and was told order was going through corporate office,waited another week...nothing,no phone call no service,....nothing.called and girl who answered told me the order was going through corporate office!!!!????number called had same area code as me so they are not far away.told them wallgreens took 1-2days max...no effect. asked for # of CORPORATE OFFICE girl said ""let me see if I can get that from the boss"" man came on and asked if he could help me!?!?!? told him my story and he said ""yes I see here your order is going through CORPORATE OFFICE !?!?!? I asked should I call wallgreens for a different supplier and he said ""does that mean I should cancel the order""? asked when they could deliver he said sometime next week!?!?!? unbelievable.3 weeks to process an order backed by insurance and a prescription from the mayo clinic.if you get referred to these people demand another provider. Cons: many have to use them because of referral more
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