Last Tuesday I dined with a companion. She paid her half of the bill in cash, I paid with debit. When I checked my bank account, I had been charged twice, once for my half of the total bill (OK) and once for the entire total of the bill (not OK), so I paid three times for my dinner.\r
I was told to bring in the receipt. I did the next morning. The general Manager took the receipt and said he would look into the problem.\r
It is now Sunday, and my account has still not been credited, nor have I received a phone call with resolution or an apology.\r
It's only $32.43, but wouldn't you think that Gustav's would want to keep a good customer happy and fix the problem?\r
I don't understand the attitude.\r
Pros: good food
Cons: management?
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