This place has good bagels 1) If you get them when they're still hot and 2) if they somehow don't screw up your order.
I've been there several times. The line is always a disaster and no one seems to care. There are a lot of employees standing around, but god knows what they're doing. Today the guy literally asked me to repeat my order FOUR TIMES (and asked every customer several times...not just me). I watched more than one employee screw up order after order--and customers coming back for corrections. PAY ATTENTION. THIS ISN'T BRAIN SURGERY. They charge a lot, and I got home today and once again my order was wrong, missing all the ingredients i paid for. The bagels were bland because they weren't fresh out of the oven...I know people like a good bagel that doesn't have to be toasted, but I'd rather go two blocks south to David's and get a toasted bagel, and know that my order will be correct without fail 100% of the time.
Ess-a-NotThatHard.
Pros: Good bagels, when they get your order right
Cons: Service, prices, intelligence level
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