I can't believe this is the same place that everyone is raving about. I called Lion solely because of all the good reviews, boy was I disappointed! First - this was a very small job. I just needed some metal mesh added to a 36 inch wide iron bar gate. I wanted to add a combo lock to the gate, I needed mesh added for security. I needed a new lock ""housing"" - the metal box that contains the lock to the gate. Simple job, small - easy. I called and described the job to the woman that answers the calls - she said $250. Great, come do it. Then it was ""I'll call you back"". 24 hours later, no call back. I called her again. ""I'll call you back"". Long story short, they never called back. When they came out, the guy removed the gate, then he didn't have the part. He took the gate to the shop, but never called. 4 days, - no gate. Said he'd be back Monday morning..... No Show. Then they wanted $180 MORE! I said ""you have my gate, what can I do?"" I told her I will pay $100 more, if they finish the job. They attempted to fit my nice new $140 lock.... broke the bolts that hold it to the gate. When they finished, there was my nice new lock - loose on the gate, rain water streaming into it. They broke the screws that hold the latch to the gate. I had to re-do all of that. They were supposed to paint the gate. Instead of painting the gate, they painted the frame got black spray paint on my nice white wall. Left us the can of paint (cheap $1 black paint - garbage) so we could paint the gate - ourselves.... I give these guys a 1 out of 10. I would never use them again for anything, and I'm still annoyed that I had to pay anything additional.
Pros: They finished the job
Cons: Bad communication, bogus estimate, broke my lock, and more..
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