I just rent an apartment through Metro Realty. The broker was very helpful. The apartment itself is good. Good location and nice neighborhood. \r
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The only downside is the management and he just totally ruin my experience with Metro Realty. The managing agent has been extremely careless and unresponsive. When I moved in, the oven and the kitchen cabinet were all filthy. There were also broken itmes from last tenant in the closet. Plastic shopping bags are used on the window to stop wind. I e-mailed and after couple of days called the property manager, he acted like he had no idea about the email and said he would go check. I wasn't surprised that he didn't bother to check. Till now, nothing has been improved. And I never heard back from the managert. \r
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It's really frustrating to deal with such an irresponsible property manager. He must think that by turning a deaf ear, you will just give up and clean up the mess from the prior tenant and pay the rent.\r
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I do hope the owner of Metro Realty would read this and understand that your property is ruin your company's reputation and damaging the property.
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