Some old friends and I went there one night for the first get together in a while and, after waiting for 1 hour and 43 minutes (yes, I do time the service for future reference), I asked the waiter, who is also the manager of the restaurant, about our food and he yelled at me in front of everyone. The whole restaurant got quiet and it took a few minutes for people to start talking again. Before we could leave, he went and grabbed our food and set it down in front of us and demanded payment (implying that we could not leave without paying him).
Then, when I walked up to pay after we finished eating, the manager comes back out and yelled at me again. Seeing as he is a businessman, this maneuver is totally untactful. Truth is the original owner of the place has recently moved on and I dare say she handed it down to the wrong person.
Pros: Never have to wait for a table on Friday nights (know why?)
Cons: Manager (also a waiter) is disrespectful towards customers
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