Took the car for an alignment on a Thursday before work. At the very end of the day they told me I needed new front tires and new tie rods. Strange, the BWM dealer jacked up the car and tested all suspension components the day before and found no problem with it. Took it to Buckhead Auto because the BMW dealer alignment machine was down until next Monday. Larry said he ""has the best alignment guy in the business.""\r
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Brought the car back on Friday and said yes to all repairs to get it over with. Drove it Friday night and it was making an aweful grinding noise and shaking at 40mph and 70mph. \r
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Took it back Saturday. Told me a replacement part was defective and I had to bring it back Monday morning. Drove it Monday night, the noise is gone but the thing still shakes at 40mph and 70mph. \r
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Can not waste another day taking the car back to them. \r
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Cost: $80 alignment turned to $570 repair. \r
Time: 4 Days wasted taking/picking up the car. \r
Results: Still not fixed since the front end shakes at 40 mph and 70mph.
Pros: Good, friendly and helpful customer service
Cons: Too much wasted time, unexpected costs, still not fixed...
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