My friends and I regularly gather at the Windy Hill Blue Moon to enjoy pizza, trivia, and a good time. We will do this for the last time. Twice in a short period, Blue Moon has not respected our reservations made in advance, and the management seemed like they could care less. Our table was not ready until a half an hour after the time we had reserved it for. We were left standing although we planned in advance to avoid that mess. What's the point of a reservation if tables are not ready ? Finally, a half hour later, we were directed to a table/card table combo to sit. Staff then had the nerve to ask us to stand while they gathered chairs for the card table- although there were chairs at an adjacent vacant table available for immediate use. We were forbidden to use those and instead left standing until the staff returned. Although our reservation was ignored and we were disrespected, management was unapologetic. \r
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On another occasion our reservation was not recorded at all, and we were left without any seats and forced to go elsewhere. No excuse for that on a Friday night with a large group of friends when a reservation was made. Needless to say, the attitude of this location towards its faithful customers is poor. Maybe thay don't need the business. We are not going back to be ignored and disrespected again.
Pros: Good food, trivia hangout (sometimes)
Cons: no respect for reservations/return customers
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