I recently sold an SUV back to this dealer, it was originally purchased here a couple of years ago. They offered me the lowest price possible, I was in a hurry to sell this car, so I didn't have any other choice.
I turned the titles over to them and dropped the vehicle off on Friday, this was scheduled a week and half ago. But they didn't have the check ready for me to pick up when I turned everything over that Friday. Instead, I was told to come back on Monday to pick up the check. So I drove 50 minutes again back to this Honda dealer on Monday, they didn't have the check. Again, they asked me to come back on Wednesday (which was today). I drove back today towards the end of the business hours, giving them all day to cut the check. They didn't have the check ready. I was told to come back tomorrow with no explanations. They wouldn't even bother to hear my questions, I was completely ignored.
I'm going back tomorrow with police and my lawyer.
Their customer services is terrible, uneducated and unpleasant. Absolutely ridiculous. The worst ever.
Cons: Everything
more