Went in, got my taxes done, and paid $159... over the next week looked up irs.gov and they still had nothing, so I called back. At this point they told me they forgot to pay it, but I didn't pay them to file my taxes, I paid them to compile them, which is true, however it was implied they would... once I figured it out I spent four days trying to reach the owner or manager with no return calls! The only way I was finally able to talk to them was to wait in the office for over TWO HOURS!!! Very rude, unhelpful, and just a horrible experience! Will not be returning!
Pros: Taxes were... finally submitted...
Cons: Forgot to file taxes for a week... Owner never returned call
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