We had this photo company come to our center in VA around November with promises of beautiful pictures, what a bad experience. We are use to dealing with picture companies however, this one should not be allowed to operate. Once the viewing date came the woman was rude and took too long and many parents walked out. The free pictures looked like they were printed off a home copy machine from the 1970's, very grainy with a muted color. We made no big deal about this because hey they were free! However, when parents recieved their overpriced photos they paid for which were also of a very low quality people were upset. I called for two weeks before any one spoke to me. Oh and she weaved a nice little lie that any family could call and they would make it right. They wanted families to give all their crappy photos back, every single one or their would be not refund. The knew they had us right there because the pictures came a few days before Xmas and since many parents did not take photos any where else they were expecting these for the holidays and even though they were disappointed they gave some out. So much deception, lies and bad business. I truly hope that everyone who crosses paths with this company turns them into the Better Business Burea so that something can be done about it. As a daycare director I was very embarrased about this event! It is very easy to turn them in, just do a search for the better business website, you can type in their name and it will come up and yes they already have many other complaints, I hate for anyone else to be in this situation! Would not give any stars but I had to do one, I wish I could give none!!!
Cons: Poor picture quality, no customer service, overpriced
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