I had a person hit me from behind who did not have insurance. It has been almost a month and I finally was able to talk to someone over the phone and that was only after numerous phone calls and messages. I finally had to work with another department and request my adjustor's boss. Their estimate is way below what it actually costs to fix. The bodyshop that they recommend employs undocummented labor and has issues before, but I am left at no recourse but to use them, based upon how this company deals with you if you try to use someone else.
Cons: Everything
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