I had been searching for a particular dress from the new spring 2010 line since December 2009. I had to have the dress for a Spring pageant. I contacted over 20 stores and everyone gave me the same answer....there were not going to get any of the dresses in till April and our pageant was in April! When I contacted So Sweet they had an April date also but it was going to be a few days before the pageant. I was hesitant but wanted the dress so badly I was willing to take a shot! I was then told that they were receiving an order sooner due to high demand for the dress and would be posting a pre-order option on the dress! This meant if I got my hands on one it would be here about 2 weeks before the pageant which was great! I was contacted through email of the time frame the dress would be on the website for preorder so I knew exactly when to order and that was WONDERFUL! After ordering the dress I received another email a couple of weeks later stating the shipment came early and I received my dress this Thursday (a month and a half before my pageant)! We were ecstatic!!!! The dress fit perferct (due to measuring my child accurately and checking the size charts that are available on the website) and we are ready for the big day! Along with my daughter's dress they sent her a token of good luck with a personalized note. My daughter felt even that much more special after receiving it and I did too, To know I had shopped with a company that trully cares about their customers and is not out there just entirely for the sale, I felt like these people were my newfound friends and it felt good to know I could trust them and they trully CARE! I made a vow to So Sweet and my daughter that this is our place to do business with from now on! Jennifer and her team are great at what they do and I have nothing negative about my experience with them. I felt they were very honest and communicated very well everytime I called or sent an email! We were very fortunate to get our dress due to high demand and thanks to Jennifer and everyone at So Sweet they made that possible! I can honestly say that as a customer and long-time pageant mom.....make sure you shop early and take measurements....that is your responsibility and if done correctly you will get what you ask for!!!! Thank you again Jennifer and the So Sweet staff! You have made this experience even better than expected and we look forward to using yall for all of our pageant needs!
Pros: Everything about this company is wonderful
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