I feel comfortable buying whatever I need here. Any questions I have are answered. The prices I pay are good. There is also a price guarantee they offer. If an item you buy goes on sale 30 days from the day you buy it, whether it is at Best Buy or somewhere else, they will refund you the difference!
The only bad experience I've had is in the cell phone department. I was given some bad information from what was apparently a new employee. I'm glad I caught the mistake when I did otherwise I would be stuck in a 2 year contract with a service I wouldn't want.
I've done business in this cell phone department many times in the past and have had only this one bad experience. I will still do business here in the future.
Pros: Service, prices, guarantees
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