Hello all,
BEWARE. as long time Hawthorne residents, my family and I have been going here for years. Recently i took my new car so they can swap out old wheels for my new ones. I informed the tire guys that the wheels are brand new and if they can please be careful ( i wasn't rude about it). i noticed they were having a little trouble with getting the tire on the wheel. all of a sudden i see 3 guys trying to get the tire on with complete disregard for what i said. after the installation was complete i inspected the rims and guess what, they scratched them. i told the supervisor and he looked at me like if i was lying. i told him that i informed his tire guy the the rims were brand new and to be careful. he gave me the owners contact info and after talking and showing the scuff mark he wouldn't even give me a refund because and i quote "" its normal for the wheels to get scratched"". i was speechless at what he said. i told him that how can that be normal, then whats the point? anyways, these rims were not some cheapo brand, they are BBS gold wheels and own a Subaru STI. in closing, if you really care about your wheels i do not recommend these guys AT ALL. however, if you can care less then they are just fine.
Pros: Reasonable pricing for tire repair.
Cons: Very poor custmer service, and careless.
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