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Bad customer service at Foss Car Audio Tacoma - Review by citysearch c | Foss Car Audio & Home Theater

Foss Car Audio & Home Theater

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Bad customer service at Foss Car Audio Tacoma 2/22/2010

Unfortunately, my experience with Foss Car Audio in Tacoma has been unpleasant. I had an auto ignition installed and they called me to pick my car up. As soon as I get there they tell me they need both my car keys; they should have told me when they called. After I came back with both keys, it took them another three hours to get the auto ignition installed. They did a terrible job of informing me of what was going on. I had to ask even though they kept passing by me back and fourth the whole time. And when I asked for an update, one of them looked at me funny before answering. They finally called someone who knew what to do and they got it installed. I think it was almost 10 p.m. when I left and the store was closed since 7 p.m. I believe. Cons: Terrible customer service more
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