Don't purchase big ticket items!
You can not return items for refund.
I was sold a defective aquarium heater that looked like it had been repackaged when I opened it.
The heater almost killed my fish.
When I returned the product, I was offered only exchange.
In this day and age there is no excuse for a no-refund return policy.
Pros: There are other pet stores
Cons: Terrible Return Policy
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