Sign in- service was excellent, everything went quick.
They have multiple classes, Yoga, Pilates and lots of muscle building and strength improving opportunities.
When I attended morning classes it was fine. After my schedule changed I only could go to evening classes- overcrowded, lack of equipment, not enough room on the floor. It started to bother me since I was unable to exercise.
Parking always difficult, or you can park in the Parking, but you have to pay for it. Since I'm paying for gym, parking should be free, not only discounted.
Then I canceled my membership- and here it begins. Unprofessional and rude service all over! Ive been dealing with them till now- even my membership is canceled, they keep charging me. they probably didn't cancel it properly and my info is still there, every month I keep being charged and have to call for a refund. Every time they say the same story- the ruled of canceling my membership- and dont listen to what I have to say. What a mess. I keep reaching the manager;'s office for a week and nobody ever called me back. Finally I got a refund and here it goes again another month.
The girl- Lisa- the manager of the Bay Rodge location- has negative attitude and got upset about my complaint. (why am I being charged and the I have to deal with those girls, and each one of them asks me whats my problem- cant they put it together?)
Well, good luck when you cancel.
Anyway - I think they are overpriced for the service they have and overcrowded classes they provide.
Pros: great trainers, multiple classes
Cons: paid parking, overcrowded classes, lack of equipment,
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