I went to Dr. Hart because of the rave reviews i read when I Googled Vet clinics. I went out of my way to take our stray adolescent dog to see her. I was not impressed at all and frankly, I was very disappointed. Right off the bat I was very surprised at the lack of emotion in the staff. Me and doggy were the only ones in the office...and we had never been there before so we were a new face....yet no smiles. No smiles from the the tech or even the doctor as they walked in and out of the waiting room. Not even so much as a hello....slight smile....not even eye contact. Here we are....NEW patient, cute doggy and Not a single reaction. I made a comment to the receptionist (who was the friendliest out of the bunch) about how "Nobody seems very happy in this place". She looked at me and said they were just busy...well I don't see anyone else or hear barking....whatever. Never too busy to smile .... just once even. Gosh....Say hi to the dog even. I even made a comment to the tech but she was oblivious. The doctor was fast, not really loving toward my puppy and did not take the time to explain much. Lovely. And this is why I drove over 10 miles past other Vet clinics? The doctor did not know much about dog breeds....just saying "He could be anything' and just wanted me to buy the inaccurate DNA test. How about a "Guess"? I asked her 3 times.... Thanks a lot. She didn't have much to say about anything really. She has a Doctorate in animals I learned absolutely nothing that I didn't already know. And as to the asthetics? Dr Hart had very dirty fingernails for one....and checked my dogs testes and never once washed her hands or used a no rinse soap. I got the bare necessities and we left. I will pay for my new dog to get a quality assessment somewhere else. Sadly disappointed.
Pros: None I can think of
Cons: Unfriendly atmosphere, Unprofessional
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