I am a Do It Yourself home repair guy and it is rare for me to hire any company to do a job I feel I can handle. Recently I was leaving for vacation when the bowl wax ring in my toilet gave out, broke the floor below, and the ceiling of my finished basement. I had no time to take care of it myself and would not be home to supervise the work. I called Spengler since they had a weekend number and they sent someone right out. A quick review of the project and an estimate was ready. I thought it was a little high, but this is from a DIY guy.
I left with confidence it would be taken care of, but knew I would come back and question the work as it was not my own. Oh was I wrong. I walked in and the first thing I noticed was the rotten floor boards were replaced and the wood finish blended perfectly. I went down below expecting a hole in the ceiling, but again it was patched flawlessly. The toilet was sturdy and no more leaks.
I was expecting a plumber to come in and take care of the toilet, but they had a crew out including a carpenter to ensure my home was back in the condition before the leak. In hind sight the bid was a bargain for the extent and quality of work. Next time I have a project beyond my own ability I will be sure to use Spengler Company, and I am glad to know they are a LOT more than a plumbing company.
Pros: Worth every penny
Cons: leaves me questioning my own repair abilities
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