I have purchased prescription glasses from Aspen Eyewear numerous times over the past decades. However, recently, I visited the store and asked that they order a frame for me to examine and to make note of the one frame they had in stock. They did order the frame as I requested AND MADE UP TWO PAIRS OF EYEGLASSES WITHOUT MY HAVING GIVEN THEM A PRESCRIPTION!! I went to the store a few months later to look at frames and they expected me to pay for the glasses they had made up for me without my having ordered them. I DID select 2 frames that I liked and had them prepare the glasses for me, but instead of acknowledging that we had arrived at a happy compromise for their business, they left me feeling dirty for not having paid for the 2 pairs of glasses I NEVER ORDERED! I will not return to Aspen Eyewear and plan to warn everyone I know in Boulder--and with a 34 year residency the numbers are considerable--DON'T GO TO ASPEN EYEWEAR...
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