Unfortunately this company has no ethics and is completely dishonest. I took my blinds to them to be re-stringed; I didn't ask them to pick it up from my house at no charge \r
When I picked up the blind from repair, I installed and notice that not only it wasn't fixed but was further damaged. I called them immediately and left a message with their answering service. When they called me back the next business day after the weekend I brought it to their attention that the blind wasn't fixed and further damaged, all of a sudden they became very rude; they treated me with utmost disrespect and called me a liar. At no time I was rude to them, this merchant is completely dishonest and they make up stories as they go. I called and complained about them to Hunter Douglas. Since the merchant represents their good name Hunter Douglas apologized to me about House of blind's rude and unprofessional behavior and offered to send me a technician from another authorized dealer in this area to take care of the problem at no cost. I highly appreciate Hunter Douglas standing behind their good name and fixing the problem but even that will not resolve nor excuse the dishonesty of this merchant\r
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