My friend purchased 4 groupons for pedicures and passed it on to me as a gift. These deals expire December 31, 2010. I called and was disappointed to learn that they were booked through the end of the year so could not honor this deal. They said "no extension past the 31st." quite rudely. So, in other words, the deal was not honored. They offered me a free glass of wine or mimosa in January with a paid mani or pedi (my friend already paid for 4!). If they have no availability appointments through the end of the year,then basically my friend lost out on the money he spent. I asked for either an extension on the service or a refund for my friend. They said I had to contact Groupon if I wanted my friend to have a refund. Which I made contact and within one-hour Groupon replied and said they would refund the money...no problem. Groupon is reviewing the deal and will work on providing better deals for their customers. It's amazing how one company can put a damper on customer servi
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