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Beware: trade-in games - Review by citysearch c | Roy Robinson Subaru

Roy Robinson Subaru

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Beware: trade-in games 12/21/2010

I was in the market for a new Subaru Forester. My initial contact with the dealership was very positive. We were given an written price with an expiration date to be used for comparison shopping. Very easy and straightforward. The price was excellent and I doubt that other dealers would be able to beat it. \r \r After shopping around a little I came back to Roy Robinson ready to buy. Here's the rub: I had a trade in (I can't recall when I mentioned this, but it was on the first visit). I was ready to make a deal and filled out a credit form, and signed an offer sheet. Again, the price of the new car was great. The offer they made on the trade in was about $4000 below the trade in book value. After haggling they came up to $2000 below book value. They increased their offer because "we made a mistake and did not account for all the features of your car" (a fully loaded, limited model). The salesman explained that they can't give me more because we are getting the new car for such more
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