I recently needed to be towed out of a rather interesting place. The young man who came was great. He was curtious, pleasant, and had a great sense of humor. He made a bad situation not seem so bad, he obviously knew what he was doing because it didn't take any time to get my car out. He did all this in the eyes of the coldest day yet in Michigan with winds gusting at 20 mph and an ambient temp of 16.
more