I had an SD card stuck in my DVD Drive (don't ask) and called NW Mobile Techs. Jeff showed up on time, fixed the problem (and didn't charge extra when he had to take it apart because of an alignment issue) and he really took the time to make sure the Imac was in better shape then when he came. He is very meticulous, professional and truly cares about Macs and his customers. I wouldn't hesitate to call him again if I had any Mac problems!
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