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Worst customer service - Review by citysearch c | Dixie Homecrafters-Tennessee

Dixie Homecrafters-Tennessee

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Worst customer service 12/6/2010

STAY AWAY!!!- After a salesman pressured my wife into a consultation while I was out running errands (it was dark, maybe 6:30pm), she called me a little freaked out. First of all they walk your neighborhood knocking on each door pitching gutter guards. My wife and I had heard of this before, but in a case on the news, the guys were coming back to rob the place when no one was home. She had a right to be freaked out though she shouldn't have answered the door. Anyway... A guy calls me to confirm the appointment and this is how the conversation went: ME- Listen thanks for your time, but we really aren't interested in getting any gutter guards."" ( This is where the guy gets real defensive and raises his voice) HIM- "" Your wife said you were by setting up a consultation!"" ME- ""Yeah I'm sorry about that she felt pressured"" HIM- ""She wasn't pressured, she said you cleaned out the gutters a few days ago!"" (This is true but they weren't bad... I actually don't mind cleaning them) ME- ""Yes, but I wasn't home and she was being polite. We really aren't interested."" HIM- ""Then why would she make an appointment?"" ME- "" Look If I ever was interested, I can tell you now that will never be!"" HIM- (hangs up on me) Seriously stay away... I will call back tomorrow when I'm not as pissed off. more
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