Dr. Key (and I use the term quite loosely) had one of his techs work on me without giving her or putting in my chart any details I had discussed with him in an hour long consult, not only in 2010, but one in 2007 as well. As a matter of fact, it was this Shelley G., that is referred to in the previous review, who is actually extremely UNSKILLED. I have a botched fat injection under my eye, and this was not only noted on my intake form, but Dr. Key was very aware of this from the two long consults I had with him. Shellie (the idiot) was supposed to be doing IPL for broken capillaries on my face - the nose and cheeks. To Key's credit, he actually did tell her to focus on this area in my presence, as did I. She told me she would do the whole face and then focus more on these areas, to ""cherry-pick."" She seemed knowledgeable enough and I trusted her (BIG MISTAKE which I still now regret deeply). For some God-only-knows reason, she chose to focus on the skin directly under my left eye and basically burnt the area to a crisp. Now the skin is so dry it looks like that of a 70-year old, with deep, diagonal etched lines going both ways and the whole area very crinkled, i.e., horrible. My appearance has been aged by at least 5 years (at least if not more) and I spent $500 for the dubious privilege of looking way older than I actually am! It doesn't end there. The area has gotten worse by the day. The skin which she overdid looks like the fat on a piece of overdone chicken, as apparently she fried it with the laser. How she could do this much damage with an IPL laser, I can't even now begin to fathom! I can't even put makeup there anymore, as it just makes the lines stand out even more. Not only that, she hardly touched the areas I needed done, the nose and cheeks! For God's sake, people, if you value your skin, steer very clear of this place and especially SHELLIE!
more