I had to get a loan through this company when I moved back from New York. My ex had ruined my credit and taken everything I had and left me with nothing... This was the only place that would work with me.
For the first few months they were ridiculous... Rude to me on the phone, in person, different people did not seem to know what they were doing... Spoke with everyone from the receptionist to the head of the office, and yes they were ALL not very pleasent.
But lately, as in the past few months, things have slowly began to change. At least over the phone. People treat you like a person, have a warm greeting when answering the phone, and wait for you to finish speaking before they go ahead (one of my biggest pet peeves with them). I have to say they are really turning their office around... Im not one to write reviews or anything but I have definitely seen an improvement in this company and don't have an issue with them.
I'm glad someone decided its time for a change and time to treat people with some respect :)
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