I avoided Houseworks based on some previous bad reviews I had read (specifically on this site) for quite a while until I finally decided to try it out 1st hand. WOW am I glad I did! As a person who frequents about a dozen thrift stores in the area for the best product and price, Houseworks is by FAR the best place, hands down. The place is clean, organized, everything is labeled, there are regular sales and the inventory changes constantly.
The main complaint I had read was about the owner being rude. I've been frequenting Houseworks for several months now and without exception the owner (Sue) has been nothing but pleasant and accommodating. Mad the owner told you to get off your phone? Well the rest of the store is annoyed we have to listen to your phone conversation while your kids run around the store like they own the place. I don't care WHAT phone call you're waiting for, the rule in the store is NO CELL PHONE CONVERSATIONS, period. That's one of the AWESOME rules that makes it pleasant to shop there! If you have enough time to be browsing a thrift store then you have enough time to walk your behind OUTdoors and take the call in the parking lot like the rest of the respectful customers do. I'm shocked people have actually given this store bad reviews because they felt burned for being called on breaking very simple, socially- courteous rules posted numerous places around the store. Grow up. What reaction did you except from the owner/staff when you blatantly walk around the store on your phone as if you're too good for a very simple store request? I've heard Sue ask people to get off their phone a few times, and every time the ONLY reason she raised her voice was because the talker was so involved in THEMSELVES and their phone call they weren't hearing her ask them to take the call outside.
If the previous negative reviewers want to avoid the store because they can't handle going by easy-to-follow rules that benefit everyone, I say let them continue not to be there, no body wants them there to begin with. Just because you're a customer doesn't mean you get to be an over-entitled donkey's rear.
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