I recently ordered my first print of t shirts and hoodies. I found Custom T-Shirts - Discount T-Shirt Printing - Design Online.
I read their mission statement and customer satisfaction guarantee online and was pleased. I went and ordered.
The tshirts were good but the hoodies were horrid. The printed artwork felt like it was about to peel off.
I call customer service and was transfered to someone in India who wasn't too sure about what was going on. He told me to ask for a refund through the oOshirts website.
I did that and was told by them that I would hear back within 24 hours. Well it has been 5 days and no word. The return policy is only good for a couple of weeks.
I have emailed them several times begging for even just a reprint. No reply.
PLEASE PEOPLE BE AWARE.THEY MAY NOT GUARANTEE YOUR SATISFACTION BECAUSE THEY TURNED A BLIND EYE TO MINE. THEY IGNORE MY EMAILS AND MADE IT IMPOSSIBLE TO GET A HOLD OF ANYONE AT THE BUSINESS.
VENDOR/BUYER BEWARE
IT HAS BEEN 2 WEEKS SINCE I TRIED GETTING A REFUND. STILL NO ACTION!
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