After the crazy storm that hit the Phoenix area, there was plenty of hail damage to my car, this is the story...
-October 29th, 2010: I go to A&D Auto Body they give me an estimate on the hail damage, length of repair (5 days), and the insurance company approves it. They said the dents would be fixed without replacing anything and set my appointment for November 29th.
-November 29th, 2010: Take the car in to the body shop.
-December 2nd, 2010: This is the 4th day the body shop has had my car, and I call to check on the progress. An employee tells me that they can't fix the car without replacing the hood and the roof. Now wait! what happened to not replacing anything? Why didn't you people call to tell me this info?
-December 4th, 2010: Call again to find out how long it is going to take to get my car back. Again the employee, explains that the parts have been ordered, and that they are going to have to keep the car until the 24th!
--Now if you ask me, this is bull****! The idiots at this body shop don't know how to give estimates! If they did know what they were doing, they would have ordered, and had the parts waiting for the car on the 29th, the day of the appointment. These people had 4 weeks! I don't get my car back until the 29th now.
more