I have been to Brasa before, but my experience on Saturday night came as a huge shock. My friends and I went to Brasa that evening for our annual holiday dinner. We were told that there would be a 45 minute wait, and that we were welcome to wait in the bar area. The hostess (who has been rude on every single occasion) did not bother to take down our names. In the interim we waited at the bar. It took 30 minutes for someone to ask if we wanted a drink. Mind you, he had been walking back and forth past us the entire time.
At any rate, after 30 minutes passed, I went over to the hostess to enquire as to how the wait was going. She rolled her eyes and said that we didn't give her own name and so if we wanted to be seated, we would have to put our names on the list. She then proceeded to add that the wait time had increased to an hour and a half.
The manager miraculously appeared, and after informing him of the situation, he rudely told us to go to Fratellos because it was nice and affordable. When I tried to explain that the hostess was not being forthright in her explanation of the situation, he rudely said that she was being forthright...implying that we were lying. We promptly left and went to Fujisan. The food was absolutely delicious and the service was top notch. No one made us feel as though we could not afford to eat there.
I do not wish to go back to Brasa. Not only is the service terrible, but the food has been on a downward spiral. I generally get the gold or platinum option, but have noticed that many times the servers don't bring out all of the meats as they are supposed to. When I have requested the other meats, I was met with rolled eyes and blatant exasperation. Well pardon me but if I am paying for 14 meats, I should get 14 meats.
In conclusion, I would STRONGLY recommend you go elsewhere.
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