My family and I have trusted Brooks Huff in Towson with our cars for YEARS--decades, actually.
My guess with the review by howard764 from 2005 is that he didn't request that they call him if the actual price for the work was over $50 above what they quoted. When you drop your car off--whether overnight or in person--there is ALWAYS the option to have the person doing the work call you with a re-worked estimate.
The men who work at BH have always been friendly, courteous, and honest with my whole family and me, and I trust them implicitly when it comes to car care. I highly recommend them.
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