Have used Ritchie before so I gave him a call about providing a heating estimate for us. After several phone calls, he finally came out to take measurements, etc. Then he called with a price and we asked him for written estimate. He said he would and as of this date have NEVER received it. He is nice but doesn't do a good job in following up. If he wasn't interested in the job, he should have been upfront and said so. Wasted our time!
more