I recently took back for the 2nd time an HP laptop for repairs. First time was for a new hard drive and keyboard, most recently for a dead LCD screen. First time I had to wait nearly 5 weeks without a laptop. So now the word is for a new screen it's going to be another 5 weeks. What do they do, send it to their Bulgarian or Albanian apprentices for practice??? Is there seriously not an onsite master of computer repair capable of a 2 or 3 day turn around MAX on a freaking LCD screen???
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