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You've changed! - Review by citysearch c | Mama's On The Half Shell

Mama's On The Half Shell

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You've changed! 12/6/2010

On 12/3/10 I took my mother to lunch (12:05 pm) at this establishment and thought I would be visiting a familiar place as we have dined for lunch numerous times over the past 3 years. I could never have been more wrong! To enjoy the meal I wanted to sit by the window upstairs overlooking the street (Linwood Ave.). It seems additional tables have been added with no thought to square footage expansion. I did not appreciate being told by some unprofessional ""kid"" host that I could not sit at a table for 4 during the lunch hour because those tables needed to be reserved for larger parties (when I saw parties of 2 seated at a table for 4 when we were exiting). This was ridiculous! I never had a problem sitting at a table of choice before. In an economy like the present restaurants should let a patron sit wherever they want to sit and be happy for the business. Before we could even get our coats off and situated at an undesireable table, crammed against the wall beside a group of loud and abnoxious guys, the host asked if he could get our drinks. Someone needs to train the staff in being a waiter, servicing dirty tables, and distrbuting ""clean"" utensils. Let us get our coats off first!!!! I have never had such an awful experience with service. The waitress never told us her name and had to shout when taking our order due to the loud bunch at the next table. This experience was just a mood breaker. Not to mention the food (Crab Dip, appetizer and Seafood Club, entree) tasted better a year ago. Just an unprofessional expereince all around and not worth the drive and $49.00 bill. If anyone is looking for a nice restaurant in this area, don't go to this one. They have changed and not for the better!!!!!! more
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