On Sept 19th, a young mexican national with no AZ drivers license hit my car while stopped at a red light on a Sunday morning. The car was not registered or insured in her name. She didn't speak English. I called American Access Casualty Company the next day and reported the accident. The lady who took my call wrote down the accident information. Her name is Rosie Rivera. Later I got the same exact form with all the same questions and filled it out and turne it in. I've left countless messages and been promised a call back. But no one ever does call you back. I did get an adjuster to look at my damage car but it seems like nothing ever became of it. I tried to call them today, Friday Dec 2nd at 12:30 PM but the recording says their office is closed and to call back Monday - Friday 8am to 7PM. WTF!! Where the hell are these people? I don't know how you can run a business like this unless your a 1 man mom and pop shop. This company is worthless and after reading the comments here I feel damned if I'm going to see a dime out of these *astards.
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